Monthly Window Cleaning Maintenance Plans

1. Membership Eligibility & Service Scope

Rhevehr's residential window cleaning maintenance memberships are available following an initial full window cleaning to establish a clean baseline.

Each membership visit includes maintenance cleaning of up to 10 designated windows, with a maximum service time of 30 minutes per visit.

Included services consist of an interior/exterior glass refresh, quick track refresh, cobweb removal around designated windows, and a preventative visual inspection.

Additional windows, extensive buildup, deep cleaning, hard water stain removal, or services outside the membership scope require a separate estimate and customer approval.

2. Membership Plans & Pricing

PRESERVE — $59/month

• One maintenance visit per month.

• Standard appointment scheduling.

ELEVATE — $89/month

• Two maintenance visits per month.

• Priority scheduling.

• 10% off eligible future full window cleanings.

PRESTIGE — $129/month

• Four maintenance visits per month.

• Highest-priority scheduling.

• 15% off eligible future full window cleanings.

Membership prices represent the total monthly charge, not a per-visit rate.

3. Monthly Billing & Automatic Renewal

Membership fees are charged monthly in advance on the anniversary of the customer's enrollment date.

The first membership payment is due before the first maintenance visit. Memberships automatically renew each month until canceled in accordance with these terms.

By enrolling, customers authorize Rhevehr to charge their selected payment method for the applicable recurring monthly membership fee until the membership is canceled.

Any proposed changes to membership pricing or material terms will be communicated in advance and implemented only with the customer's agreement, as required by applicable law.

4. Scheduling & Individual Visit Cancellations

Maintenance visits are scheduled according to the selected membership and appointment availability.

Customers must provide at least 48 hours' notice to cancel or reschedule an individual maintenance visit.

When a customer cancels or requests rescheduling with less than 48 hours' notice, the scheduled visit may be counted as used for that billing cycle, provided the customer agreed to this condition when enrolling.

Rhevehr will not charge an additional $50 cancellation fee for an individual membership visit that is counted as used.

If Rhevehr must reschedule due to unsafe weather, hazardous conditions, or unforeseen circumstances, a replacement visit will be arranged at no additional charge.

5. Unused Visits & Rollover

Membership visits must be used within their applicable monthly billing cycle.

Unused visits do not roll over, accumulate, or convert into credits for future months.

Visits missed because of Rhevehr-initiated cancellations or scheduling limitations will be rescheduled at no additional charge, including beyond the billing cycle when necessary.

This policy does not limit any rights or remedies provided by applicable law.

6. Membership Cancellation

Customers may cancel their membership by contacting Rhevehr at least 48 hours before their next scheduled billing date.

Cancellation requests may be submitted through Rhevehr's published business contact information or any cancellation method made available through the customer's subscription account.

Cancellations received at least 48 hours before the next billing date will prevent the upcoming renewal charge.

Requests received less than 48 hours before the next billing date may not prevent that renewal from processing. Any resulting charge for services not performed will be handled according to the agreed terms and applicable law.

Cancellation stops future renewals. Completed services are nonrefundable except as required by applicable law.

No separate membership termination fee is charged.

7. Exclusive Member Discounts

Elevate members receive 10% off eligible future full window cleanings.

Prestige members receive 15% off eligible future full window cleanings.

Membership discounts do not apply to the initial full cleaning required for enrollment and cannot be combined with other promotions or discounts.

Discounts are available only while the applicable membership is active.

8. Service Satisfaction & Property Conditions

Rhevehr is committed to professional, dependable window cleaning.

Customers are encouraged to report service concerns within 48 hours whenever possible. Rhevehr will review reported concerns and determine whether corrective service is appropriate.

Maintenance cleaning is intended to preserve previously cleaned windows and does not guarantee removal of permanent glass damage, mineral etching, or substantial new buildup.

Rhevehr may decline or modify services when property conditions present a safety or damage risk.

Nothing in these terms waives consumer rights or remedies provided by applicable law.

9. Membership Agreement

By enrolling in a Rhevehr maintenance membership, the customer acknowledges receiving and agreeing to the selected plan's pricing, included services, visit frequency, recurring billing terms, cancellation requirements, and no-rollover policy.

Enrollment requires the customer's affirmative authorization before recurring charges begin.